Terms & Conditions


Sippa App – Terms and Conditions

Effective Date: 1st May 2025


Welcome to Sippa! By accessing or using our app, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

By creating an account or using the Sippa app, you agree to comply with and be legally bound by these Terms and our Privacy Policy.


2. Use of the App

  • Eligibility: You must be at least 18 years old to use the app.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.


3. Subscriptions and Payments

  • Subscription Plans: Sippa offers various subscription tiers, each providing a set number of credits redeemable at participating cafés.

  • Payments: All payments are processed securely through our third-party payment processor. By subscribing, you authorise us to charge your payment method.

  • Renewals: Subscriptions automatically renew unless cancelled before the end of the current billing cycle.


4. Credits and Redemptions

  • Usage: Credits can be redeemed for eligible items shown on the Sippa App at participating cafés.

  • Limitations: Credits are non-transferable and have no cash value. They expire if not used within the specified period. However, 50% of any unused credits will be rolled over to the following month. The remaining unused credits will expire at the end of the billing cycle.

5. User Conduct

You agree not to:

  • Use the app for any unlawful purpose.

  • Impersonate any person or entity.

  • Interfere with or disrupt the app's functionality.

6. Termination

We reserve the right to suspend or terminate your access to the app at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users.

You can terminate your subscription at any time by using the ‘manage subscription’ functionality within the app or by contacting support. Any unused credits will be forfeited upon the last day within the billing cycle. 


7. Limitation of Liability

Sippa is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the app.


8. Changes to Terms

We may update these Terms from time to time. Continued use of the app after changes constitutes your acceptance of the new Terms.


9. Contact Us

For questions or concerns about these Terms, please contact us at contact@sippa.app